Terms of service

1. Introduction

Welcome to Luxe Jewels AU. By using our website or purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

2. General

Luxe Jewels AU reserves the right to update, modify, or replace these Terms at any time without prior notice. Continued use of our website or services indicates your acceptance of any revised terms.

3. Products

Our jewellery is crafted with PVD (Physical Vapour Deposition) technology, providing a durable, scratch-resistant, waterproof coating available in gold, rose gold, and black finishes.
While our jewellery is hypoallergenic, reactions may still occur for some individuals depending on skin type, body chemistry, or usage conditions.

4. Pricing & Payments

All prices are listed in AUD (Australian Dollars) and include GST unless otherwise stated.
We accept major payment methods through secure checkout. Luxe Jewels AU is not responsible for any errors caused by third-party payment providers.

5. Shipping & Delivery

Orders are shipped within 1–3 business days unless otherwise stated.
For complete details, please refer to our Shipping Policy.

6. Returns & Exchanges

If you’re not satisfied with your purchase, you may return eligible items within the timeframe specified in our Returns Policy.
Products must be unused, unworn, and in their original packaging.

7. Product Care

Although our jewellery is water-resistant and long-lasting, exposure to harsh chemicals, saltwater, or extreme conditions may reduce its lifespan. We recommend gently wiping your jewellery after use and storing it in a dry, cool place.

8. Disclaimer & Liability

  • Luxe Jewels AU provides hypoallergenic products; however, we cannot guarantee zero reaction for all customers.

  • By purchasing, you acknowledge and accept that Luxe Jewels AU is not responsible for any injuries, allergic reactions, or harm caused by the use or misuse of our products — including physical, skin-related, psychological, or permanent injury.

  • Luxe Jewels AU is not liable for any incidental or consequential damages resulting from product use.

9. Intellectual Property

All content, images, product designs, and text on this website are owned by Luxe Jewels AU. Any unauthorized use, reproduction, or distribution is strictly prohibited.

10. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes will be handled in Australian courts.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:
📧 shop@luxejewels.com.au